Terms & Conditions
Effective Date: [14 April 2024]
Company Name: DTWOC DIGITAL SOLUTIONS PRIVATE LIMITED
Registered Address: 9, Shutra Shahie, Behind New Secretariat, Shaheed Gunj, Srinagar, Jammu & Kashmir – 190009, India
GSTIN: 01AAKCD7954M1Z9
1. Acceptance of Terms
By engaging with DTWOC DIGITAL SOLUTIONS PRIVATE LIMITED (“Company,” “we,” “our,” “us”), you (“Client,” “you”) agree to be bound by these Terms & Conditions (“Terms”). These Terms govern all services provided, including but not limited to performance marketing, advertising, creative strategy, conversion rate optimization (CRO), web development, and consulting.
2. Services

• Services offered will be outlined in a written proposal, agreement, or invoice accepted by the Client.

• Any additional services beyond the agreed scope shall be subject to separate billing and written approval.

• The Company reserves the right to refuse or discontinue services if the Client engages in illegal, unethical, or harmful practices.

3. Fees & Payments

• Fees for services are agreed upon in writing before commencement.

• Payments must be made as per the agreed schedule (e.g., retainers, milestones, or project-based payments).

• Delayed payments may attract interest charges at the rate of [insert %] per month or as permissible under law.

• All payments are exclusive of GST and applicable taxes, unless stated otherwise.

4. Client Responsibilities
The Client agrees to:

• Provide accurate and complete information required for service execution.

• Grant necessary approvals, access (to accounts, platforms, websites, etc.), and timely feedback.

• Ensure compliance with applicable laws regarding products, services, and advertising.

5. Intellectual Property

• All intellectual property created by the Company (including ad creatives, strategies, reports, and code) remains the Company’s property until full payment is received.

• Upon full payment, ownership of deliverables specifically created for the Client will transfer to the Client, unless otherwise stated in the agreement.

• The Company retains the right to use non-confidential project outcomes (not sensitive client data) for portfolio or marketing purposes.

6. Confidentiality

• Both parties agree to maintain confidentiality regarding all business, financial, and technical information received during the engagement.

• Confidentiality obligations remain in effect even after the termination of services.

7. Limitation of Liability

• The Company will make best efforts to achieve agreed goals but does not guarantee specific results (e.g., sales numbers, ROAS, rankings).

• The Company shall not be liable for any indirect, incidental, or consequential damages arising from the use of its services.

• The Client remains solely responsible for compliance of their products/services with laws and regulations.

8. Term & Termination

• Either party may terminate the agreement with [7/15/30] days written notice (as mutually agreed in contracts).

• In the event of termination, all unpaid invoices must be settled immediately.

• Work completed up to the date of termination will be billable and payable.

9. Indemnity
The Client agrees to indemnify and hold harmless the Company, its employees, and directors from any claims, losses, damages, or expenses arising from:

• The Client’s use of services,

• The Client’s violation of laws, or

• The Client’s breach of these Terms.

10. Governing Law & Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India.
The courts of Srinagar, Jammu & Kashmir shall have exclusive jurisdiction over any disputes.
11. Amendments
The Company reserves the right to update or modify these Terms at any time. Clients will be notified in advance of material changes. Continued use of services after modifications constitutes acceptance of the revised Terms.
12. Contact
For any queries regarding these Terms, you may contact us at:
Email: info@d2cdigitalsolutions.com
Phone: +91-8920561115